Terms of service
Last updated: 22 September 2026
These Terms of Service govern your use of the KLURA website and, when available, the purchase of products through the KLURA online store.
The website and store are operated by Bullanvil Limited, trading as KLURA.
Bullanvil Limited is registered in Ireland under company number 783124.
Registered office:
Kells Road
Eircode A92WR4A
Collon, Louth
Ireland
Email: hello@klura.ie
By using this website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the website.
1. About KLURA
KLURA is the trading name of Bullanvil Limited.
The website may contain information about KLURA, its products and future services. Some features may not yet be available.
2. Website use
You may use this website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent, unlawful or abusive purposes.
- Attempt to gain unauthorised access to the website, systems or accounts.
- Interfere with the security, operation or availability of the website.
- Copy, reproduce, modify or commercially exploit website content without permission.
- Upload or transmit malicious code or harmful material.
3. Product information
We aim to ensure that product descriptions, images, prices and availability are accurate.
However, errors, omissions, colour differences and changes may occur. Product images are for illustration and may not reproduce the exact appearance of a product on every screen.
We may correct errors, update information or change product availability at any time before accepting an order.
4. Orders and contracts
When the KLURA online store becomes available, placing an order will constitute an offer to purchase products.
An order confirmation email does not necessarily mean that the order has been accepted. A contract of sale is formed only when we expressly accept the order or dispatch the relevant products, unless applicable law provides otherwise.
We may refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- There is an error in the product description, price or availability.
- We suspect fraud or unlawful activity.
- We are unable to verify payment or delivery information.
- An order appears to have been placed for resale or in breach of these Terms.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.
5. Prices and payment
Prices and any applicable taxes, delivery charges or other fees will be displayed before an order is completed.
Available payment methods will be shown at checkout.
Payment must be successfully authorised before an order is accepted or dispatched.
We may use third-party payment providers. Payment information may be processed by those providers in accordance with their own terms and privacy notices.
6. Delivery
Delivery information, delivery charges and estimated delivery times will be displayed where relevant before an order is completed.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by events outside our reasonable control, including carrier delays, customs procedures, weather events, industrial action, public emergencies or incorrect delivery information supplied by a customer.
7. Returns, cancellations and refunds
Consumer cancellation, return, refund and statutory rights apply as provided by applicable Irish and European Union law.
When the store is available for orders, the applicable return and refund conditions will be published in a separate Refund Policy.
Nothing in these Terms limits or excludes any legal right that cannot lawfully be limited or excluded.
8. Intellectual property
Unless otherwise stated, the website and its content, including text, images, logos, graphics, designs and branding, belong to Bullanvil Limited or are used with permission.
You may access and use the website for personal and lawful purposes. You must not reproduce, distribute, modify, publish, sell or commercially exploit website content without our prior written permission.
KLURA and related branding may be trademarks or trade names of Bullanvil Limited or its licensors.
9. Third-party links and services
The website may contain links to third-party websites, applications or services.
These links are provided for convenience. We do not control and are not responsible for the content, availability, security or privacy practices of third-party services.
Third-party services may have their own terms and privacy notices.
10. Disclaimer
To the extent permitted by law, the website is provided on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors or harmful components.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
11. Limitation of liability
To the extent permitted by applicable law, Bullanvil Limited will not be liable for indirect, incidental, special or consequential loss arising from the use of, or inability to use, the website.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, breach of statutory rights or any other liability that cannot lawfully be excluded or limited.
12. Privacy
Our collection and use of personal information are described in our Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time to reflect changes to the website, services, products or legal requirements.
The updated version will be published on this page with a revised Last updated date.
14. Governing law
These Terms are governed by the laws of Ireland.
Any dispute will be subject to the jurisdiction of the courts of Ireland, subject to any mandatory consumer rights that apply in your country of residence.
15. Contact
If you have questions about these Terms, contact:
Bullanvil Limited, trading as KLURA
Registered in Ireland under company number 783124.
Registered office:
Kells Road
Eircode A92WR4A
Collon, Louth
Ireland
Email: hello@klura.ie